Legal Advice by Phone
Legal Hotline gives you legal information by phone, free, 24 hours a day, anywhere in New Zealand — call 0800 461 100 and simply start talking. No web forms, no appointments, no income test, no waiting room. An AI legal assistant trained on New Zealand law listens to your situation and explains your rights and options in plain English. It is legal information, not legal advice, and creates no lawyer-client relationship — and if your situation needs a lawyer, a one-hour phone consultation with a New Zealand lawyer (NZ$295, GST inclusive) can be booked before you hang up.
Free legal information, 24/7. Want a lawyer? Book a one-hour consultation with a New Zealand lawyer for NZ$295 (GST inclusive) — right on the call.
Why Phone Beats Forms When You Need Answers
Most legal help in New Zealand starts with a form, a queue or an office you have to reach during business hours. A phone call is different: you describe your situation in your own words, get asked the right follow-up questions, and walk away understanding where you stand — in one conversation. Legal Hotline's line on 0800 461 100 answers around the clock, including weekends and public holidays, and covers the problems New Zealanders actually face: employment disputes and personal grievances, family separation and care of children, criminal and traffic charges, tenancy problems, debts and Disputes Tribunal claims, and wills and estates.
What You Get on the Call — and What Comes Next
The free part is legal information: what New Zealand law says about your situation, how the court or tribunal process works, what deadlines apply, and what options people in your position generally have. For many callers that is all they need. When you want a lawyer's advice on your specific facts, you can book a one-hour phone consultation with a New Zealand lawyer for NZ$295 (GST inclusive) right on the same call — no separate booking site, no call-backs. And if a free service fits better — a Community Law Centre, the Citizens Advice Bureau or legal aid — we say so and point you there.
How It Works
Frequently Asked Questions
Is the call really free?
Yes. Calling 0800 461 100 is free from New Zealand phones, and the legal information you get on the call is free too — no charge, no income test, no time pressure. The only thing that costs money is optional: the one-hour consultation with a New Zealand lawyer, at a flat NZ$295 including GST, which you can book on the call if you want one.
Is there a free 24/7 legal advice line in New Zealand?
There is no government-run, around-the-clock line for general legal questions in New Zealand — the free 24/7 schemes are situation-specific, like Police Detention Legal Assistance for people being questioned or held by police, and services such as the Citizens Advice Bureau and Community Law Centres run limited hours. Legal Hotline fills that gap: a free, private, 24/7 legal information line on 0800 461 100 for any legal question. It gives legal information, not legal advice, and a NZ$295 (GST inclusive) consultation with a New Zealand lawyer can be booked on the call.
Is this legal advice or legal information?
The free line gives legal information — what New Zealand law says, how the process works, and what options people in your situation generally have. Legal advice — a qualified lawyer applying the law to your specific facts and telling you what you should do — is what the paid NZ$295 (GST inclusive) consultation is for. Calling the hotline is free and creates no lawyer-client relationship; we are not a law firm.
Can I really sort this out over the phone, without visiting an office?
Usually, yes. Legal information is free on the call, and the paid consultation with a New Zealand lawyer also happens by phone — booked on the call and held at a time that suits you. New Zealand has one national legal system, so the law is the same wherever you are; the phone removes the travel, the queue and the office hours.
Who answers when I call?
An AI legal assistant trained on New Zealand law answers immediately, 24 hours a day — no hold music and no call-back queue. It talks with you in plain English (or your language), explains where you stand, and if you want a lawyer it can book a one-hour consultation with a New Zealand lawyer (NZ$295, GST inclusive) before you hang up.
Need legal help right now?
Call the free information line any time, day or night — and if you want a lawyer, book a NZ$295 consultation (GST inclusive) right on the call.
Call the Free Hotline 0800 461 100Free legal information. Not legal advice.