An unpaid invoice, a builder or tradie who never finished the job, a deposit a seller won't refund, a faulty car or appliance, a fence dispute with a neighbour in Greymouth, Westport, Hokitika or Reefton — most everyday civil problems on the West Coast never need a courtroom, and most never need a lawyer at all. From 24 January 2026 the Disputes Tribunal can now hear claims up to $60,000, double the old limit, with no lawyers on either side and a filing fee of well under a hundred dollars for smaller claims. Larger claims go to the Greymouth (Māwhera) District Court. But almost every civil claim runs against a six-year clock under the Limitation Act 2010, and once it runs out your claim can be dead no matter how strong it is. This page gives you free, plain-English legal information about your rights and the right forum — it is general legal information, not legal advice, and reading it creates no lawyer-client relationship. We are not a law firm.
Free legal information. Not legal advice. Available 24/7 across West Coast.
Before anything else, work out two things: how much you are claiming, and how long ago the problem happened. If your claim is for $60,000 or less and it is a private civil dispute — a debt, a faulty good or service, a contract, a small property matter — your forum is almost certainly the Disputes Tribunal, which sits at the Greymouth courthouse and is designed for people without lawyers. If it is worth more than $60,000 (and up to $350,000) it goes to the District Court; above that, the High Court. On timing: under the Limitation Act 2010 you generally have six years from the date of the breach, debt or act to file a money claim — and just two years for defamation. Do not assume you have plenty of time, and do not pay or sign anything to "make it go away" before you understand your position. Note too that if your problem is a physical injury, you usually cannot sue at all — New Zealand's ACC scheme covers it instead.
The biggest recent change in everyday civil law affects exactly the kind of dispute most West Coast people have: a debt, a faulty product, a job done badly, a refund refused. Under the Disputes Tribunal Amendment Act 2025, from 24 January 2026 the Tribunal's claim limit doubled from $30,000 to $60,000. That matters because the Tribunal allows no lawyers on either side, charges a modest filing fee, and resolves disputes far faster and cheaper than the District Court. Claims that used to fall into an awkward gap — too big for the old Tribunal limit, too small to be worth a court fight — can now be heard in the simple, accessible forum. The catch is the six-year limitation clock under the Limitation Act 2010: the Tribunal being cheaper doesn't stop your claim expiring. If you have a civil dispute on the West Coast, the first questions are always how much, and how long ago.
If you can't afford a lawyer, the West Coast and wider New Zealand have free, independent services that can help with civil problems. These are not part of our service — they are public and community resources, and the free hotline can help you work out which one fits and what to ask them.
I have a civil dispute on the West Coast — do I have to go to court?
Usually not. Most everyday civil disputes — debts, faulty goods or services, refunds, small property and fencing matters — for $60,000 or less are heard in the Disputes Tribunal, which sits at the Greymouth courthouse, allows no lawyers on either side, and charges only a modest fee. Court (the Greymouth District Court, up to $350,000) is for larger or more complex claims. Working out the amount and the deadline first tells you which forum is yours. This is general legal information, not legal advice.
How much can the Disputes Tribunal award in New Zealand now?
From 24 January 2026 the Disputes Tribunal can hear claims up to $60,000 — double the previous $30,000 limit, under the Disputes Tribunal Amendment Act 2025. There are no lawyers; a referee hears both sides informally and makes a binding decision. The filing fee is small for lower-value claims, with a higher fee (around $468) for claims over $30,001. For anything above $60,000, your forum is the District Court.
How long do I have to start a civil claim on the West Coast?
Generally six years from the date of the breach, debt or act you are complaining about, under section 11 of the Limitation Act 2010 — after that the other side has a complete defence. Defamation is much shorter at two years. There is a narrow "late knowledge" extension of three years from when you reasonably should have known, but a fifteen-year longstop caps it. Because the clock can be brutal, don't assume you have time — check your date early.
I was injured in an accident — can I sue the person responsible?
In almost all cases, no. Section 317 of the Accident Compensation Act 2001 bars suing for compensatory damages for a personal injury that ACC covers — instead you claim from ACC, New Zealand's no-fault accident scheme, and if ACC declines cover you can seek a review and then appeal. The rare exception is exemplary (punitive) damages for genuinely outrageous conduct. So an injury matter is usually an ACC claim, not a civil lawsuit — confirm which applies before spending time or money.
Where is the courthouse for civil matters on the West Coast?
The Greymouth (Māwhera) High and District Court at 60 Guinness Street, Greymouth, serves the West Coast region. The same courthouse houses the Disputes Tribunal, the Tenancy Tribunal and the Land Valuation Tribunal for the Grey, Buller and Westland districts. The registry contact line is 0800 268 787. Whether you're in Greymouth, Westport, Hokitika or Reefton, this is the civil hub for the region.
Can I take a faulty product or bad tradie job to the Disputes Tribunal?
Yes — those are exactly the kinds of disputes it handles. The Consumer Guarantees Act 1991 and Fair Trading Act 1986 give you rights to a repair, replacement or refund when goods or services don't meet the guarantees, and if the trader won't put it right the Disputes Tribunal (up to $60,000) is the usual forum. Bring receipts, photos, quotes and any written promises — there are no lawyers, so the referee decides on the evidence you produce.
Do I need a lawyer for the Disputes Tribunal?
No — and in fact the Disputes Tribunal Act 1988 gives no general right to legal representation, so neither side brings a lawyer. That's deliberate: it keeps the process cheap, fast and accessible for people representing themselves. You can still get free information beforehand from Community Law or the Citizens Advice Bureau to prepare. This is general legal information, not legal advice, and we are not a law firm.
My claim is for more than $60,000 — what happens then?
Claims above the Disputes Tribunal's $60,000 limit go to the District Court, which under section 74 of the District Court Act 2016 has general civil jurisdiction up to $350,000. For the West Coast that means the Greymouth District Court, where the formal rules of evidence and procedure apply and you may (but need not) use a lawyer. Claims above $350,000, and some specialist matters, go to the High Court. The same six-year limitation clock still applies.
Where can I get free legal help on the West Coast?
Community Law Canterbury & West Coast runs a free clinic in Greymouth at 8 Marlborough Street by appointment (book on 0508 CANLAW or 03 366 6870), and offers a large free online legal-information manual. The Citizens Advice Bureau gives free, independent advice (0800 367 222), and government legal aid may pay for a lawyer for eligible people in some matters. The free hotline can help you work out which fits your situation.
Is this a law firm, and is the information really free?
No — we are not a law firm, and the information here is genuinely free. It is general legal information, not legal advice, and using it creates no lawyer-client relationship. We can point you toward the right forum and the right free or paid help on the West Coast, but you decide what to do. A free phone line for this region is live now on 0800 461 100, and the resources listed above can also help.
We connect New Zealanders facing debt claims, consumer disputes, contract problems and other civil matters with information first — and with licensed lawyers when a matter genuinely needs one. If you're a New Zealand-licensed lawyer practising civil litigation and want vetted referrals from people who've already had their issue triaged, we'd like to hear from you. Reach out to ask about joining our referral network — a separate path from the free public information above.
General legal information, not legal advice. We research every page from primary sources — legislation, the courts, and government legal-aid bodies — and check it for accuracy. Spotted something out of date? Tell us at admin@platfirm.ai.
Whether it's an unpaid debt, a faulty product, a job done badly or a contract gone wrong, New Zealand civil law rewards people who act inside the six-year limitation clock and file in the right forum — the Disputes Tribunal for claims up to $60,000, the Greymouth District Court up to $350,000. You don't need money or a lawyer to understand where you stand. Get free, plain-English legal information now on your rights, your deadline and your next step. We are not a law firm; this is general legal information, not legal advice, and it creates no lawyer-client relationship — just the clarity to act before your claim expires. A free West Coast phone line is live now on 0800 461 100.
Free legal information. Not legal advice.