Maybe you were let go without a fair process. Maybe your final pay was wrong, your holiday pay never added up, or you were punished after you spoke up. New Zealand gives workers real protection — under the Employment Relations Act 2000 you can challenge an unjustified dismissal or an unjustified disadvantage no matter what your contract says — but almost everything runs on a 90-day clock, and it starts the day the problem happened. You don't need money or a web form to find out where you stand. This page is general legal information for workers across the Manawatū-Whanganui region — from Palmerston North and Whanganui to Feilding, Levin, Dannevirke and Marton — not legal advice, and it creates no lawyer-client relationship. Legal Hotline is not a law firm.
Free legal information. Not legal advice. Available 24/7 across Manawatū-Whanganui.
Write down the dates and the dollars before anything cools off. Note your last day worked, the exact day the problem happened (dismissal, demotion, a warning, a pay shortfall), and roughly what you think you're owed — wrong final pay, unpaid wages, missing holiday pay. One clock matters above all others: a personal grievance must be raised with your employer within 90 days of the problem (or the day you became aware of it), with a longer 12-month window only for sexual harassment grievances. Save your employment agreement, payslips, rosters, texts and any dismissal letter to your personal phone or email now, before you lose access to a work account. Free mediation through MBIE (0800 20 90 20) is the usual first step. Read on for how the New Zealand system works and where to get free local help in Manawatū-Whanganui.
Here's what blindsides people. You can have a rock-solid story — dismissed without a fair process, or punished a week after you raised a problem — and still lose it, because a personal grievance must be raised with your employer within 90 days of the action complained of. That window is far shorter than most people expect, and it starts the day the employer acted, not the day you finally realised the treatment was unlawful. The only longer window is 12 months, and only for sexual harassment grievances. After 90 days you generally can't proceed unless the employer consents or the Employment Relations Authority grants leave for 'exceptional circumstances' — and exceptional means exactly that: a serious illness, a representative who failed you, or a missing problem-resolution clause in your agreement. Don't gamble on an exception. If something has gone wrong at your Manawatū-Whanganui job, work out your date and act inside the 90 days.
If you'd rather start on your own, or you need free help, these are real, verified New Zealand resources — several based right here in the Manawatū-Whanganui region. They can point you to the right next step for your situation:
I was dismissed without any real process. Is that legal in New Zealand?
Often not. Under the Employment Relations Act 2000 a dismissal must be both substantively justified (a genuine good reason) and procedurally fair (a proper process — telling you the concerns, hearing your side, considering it genuinely). A dismissal that skips a fair process can be challenged as an unjustified dismissal even if the employer thought they had a reason. But you must raise the grievance within 90 days of being dismissed. If that's happened to you in Manawatū-Whanganui, work out your date and consider free MBIE mediation (0800 20 90 20) quickly.
My job had a 90-day trial period. Does that mean I have no rights at all?
No. A valid trial period can limit a claim for unjustified dismissal, but it doesn't switch off the employer's good-faith obligations, and trial periods have strict requirements to be valid (correct wording, agreed in writing before you started, eligible employer). If the trial clause is defective, or the employer breached good faith, you may still have a grievance. The 90-day deadline to raise it still applies. It's worth checking the detail with the Manawatū Community Law Centre or a lawyer rather than assuming you have no case.
How long do I have to do something about a problem at work?
Generally 90 days. A personal grievance must be raised with your employer within 90 days of the action you're complaining about, or of the date you became aware of it — whichever is later (Employment Relations Act 2000, s114). The one exception is sexual harassment, which has a 12-month window. After 90 days you usually need the employer's agreement or an Employment Relations Authority ruling that exceptional circumstances caused the delay. The clock starts the day it happened, so don't wait.
My final pay or holiday pay looks wrong. What can I do?
Holiday pay miscalculations under the Holidays Act 2003 are one of the most common pay problems in New Zealand, and unpaid wages are recoverable too. Start by raising it in writing with your employer, then use free MBIE mediation (0800 20 90 20) if it isn't fixed. Since 14 March 2025, an employer who intentionally and without reasonable excuse withholds money you're owed can even face a theft charge under the Crimes Act 1961. Gather your payslips and employment agreement first.
What is mediation, and do I have to go to court?
Mediation is a free, confidential, informal meeting run by MBIE's Employment Mediation Services to help you and your employer reach an agreement. Most employment problems in New Zealand are resolved this way without ever reaching a tribunal. You don't need a lawyer. If mediation doesn't settle it, the Employment Relations Authority can decide the matter. Phone 0800 20 90 20 to ask about mediation — it's usually the sensible first formal step.
What is the Employment Relations Authority, and will I need a lawyer there?
The Employment Relations Authority (ERA) is an investigative tribunal that decides employment grievances if mediation doesn't resolve them. It's deliberately less formal than a court, and you can represent yourself — though for complex or high-value claims many people choose a lawyer or advocate. Its decisions can be challenged in the Employment Court. Employment grievances go through the ERA, not the Palmerston North District Court, which handles general civil matters.
I was punished after I complained about my pay or unsafe work. Is that allowed?
No — that can be a personal grievance. The Employment Relations Act protects workers from being disadvantaged for raising health-and-safety concerns or for discussing their pay, and dismissing or penalising someone for those reasons can be unjustified. As with other grievances, the 90-day deadline to raise it applies. If this has happened to you, free mediation through MBIE or advice from the Manawatū Community Law Centre is a good place to start.
What can I actually get if my grievance succeeds?
Remedies can include reinstatement to your job (where it's practicable), reimbursement of lost wages — commonly capped at the lesser of about 3 months / 13 weeks' pay or your actual time out of work — and compensation for hurt and humiliation caused by the employer's conduct. Where your own behaviour contributed to the situation, reinstatement and hurt-and-humiliation awards may be reduced or unavailable. The exact outcome depends entirely on the facts.
Where do I get free legal help in Manawatū-Whanganui?
The Manawatū Community Law Centre offers free advice and clinics on employment problems, with its main office at 193 Broadway Avenue, Palmerston North (06 356 7974 / 0508 367 529), offices in Levin and Dannevirke, and outreach in Feilding, Foxton, Shannon and Ōtaki. Employment New Zealand (employment.govt.nz, 0800 20 90 20) and your local Citizens Advice Bureau are also free. For low-income workers facing Employment Court proceedings, government Legal Aid may be available.
Does Legal Hotline represent me, and is this legal advice?
No. Legal Hotline is not a law firm. This page gives you general legal information about New Zealand employment law — not legal advice — and reading it creates no lawyer-client relationship. Its purpose is to help you understand your situation, flag the 90-day deadline, and point you to free local help in Manawatū-Whanganui and to a lawyer if you decide you want one.
Are you an employment lawyer practising in Palmerston North, Whanganui or the wider Manawatū-Whanganui region? We help workers facing unjustified dismissal, unjustified disadvantage, unpaid wages and holiday pay, harassment and retaliation understand their rights and find representation when they need it. If you'd like to receive referrals as our New Zealand network grows, get in touch about joining. (This is a path for lawyers; workers should use the free resources listed above.)
General legal information, not legal advice. We research every page from primary sources — legislation, the courts, and government legal-aid bodies — and check it for accuracy. Spotted something out of date? Tell us at admin@platfirm.ai.
Whatever happened at your job — dismissed without a fair process, shorted on pay or holidays, demoted, or punished for speaking up — New Zealand law may well be on your side, but only if you act before the 90-day clock runs out, and it starts the day the problem happened. You don't need money or a lawyer to find out where you stand: free MBIE mediation (0800 20 90 20), the Manawatū Community Law Centre and Employment New Zealand are all there for Manawatū-Whanganui workers. This is general legal information to help you move fast — not legal advice, and it creates no lawyer-client relationship. Legal Hotline is not a law firm. Work out your date and take the next step before more time comes off the clock.
Free legal information. Not legal advice.